Tax Matters in El Paso, TX

5.0
Financial Services Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has helped individuals, families, and business owners bring calm, clarity, and control to complex tax situations. With nearly four decades of hands-on tax experience, we do more than prepare forms or negotiate balances: we review prior returns and underlying records, uncover the full story behind each problem, correct what needs fixing, and build a clear, tailored path to resolution. Clients receive direct, personal guidance without judgment, representation before the IRS when appropriate, and ongoing support after the immediate matter is resolved. Our focus is practical, individualized solutions rather than one-size-fits-all programs.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters reviews prior returns and underlying records, corrects errors, prepares necessary forms, negotiates balances, and builds a tailored strategy for resolution. They also provide representation before the IRS when appropriate and ongoing support after the issue is resolved.
How long has Tax Matters been in business?
Tax Matters has been serving clients since 1988, bringing nearly four decades of hands-on tax experience to complex cases.
Who are your typical clients?
They work with individuals, families, and business owners to clarify their tax standing and identify available options for resolution.
Do you represent clients before the IRS?
Yes — Tax Matters provides representation before the IRS when it is appropriate for the client's situation. Representation is part of a broader, individualized approach rather than a one-size-fits-all program.
What sets Tax Matters apart from other tax firms?
The firm emphasizes calm, clear guidance and a full review of each client's situation to correct underlying issues and build a custom plan. Clients receive direct, nonjudgmental support that continues after the immediate problem is resolved.

Reviews

Source: reviews left by customers on Google.

Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.

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